Privacy Policy

Trakter ("we", "us", "Trakter") respects your privacy and processes your personal data in accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and applicable Greek law.

Data we collect

• Account data: name, email, phone number, hashed password.
• Order and shipping data: address, VAT number, order history.
• Payment data: handled by our PCI-compliant payment providers — we do not store card details.
• Technical data: IP address, device type, cookies (see our Cookie Policy).

Purposes and legal bases

• Performance of contract: fulfilling orders and customer support.
• Legitimate interest: security, fraud prevention, service improvement.
• Consent: marketing communications and optional cookies.
• Legal obligation: tax documents and commercial record-keeping.

Recipients

We share data with shipping carriers to deliver your order, with payment providers to clear transactions, and with public authorities where required by law.

Retention

Order data is retained for as long as Greek tax law requires. Account data is deleted on request, unless retention is otherwise legally mandated.

Your rights

You have the right to access, rectify, erase, restrict, port and object to the processing of your data. Exercise your rights by emailing privacy@trakter.com.

You may also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Contact

Trakter — email: privacy@trakter.com.